Return & Exchanges
Returns & Exchanges
We want you to love your Savi Jewelry! If something isn't right, we're happy to help.
Returns
- Items may be returned within 45 days of your order date
- Jewelry must be unworn and in original packaging
- Shipping costs are non-refundable unless the item is damaged or incorrect
- For hygiene reasons, earrings are final sale
- Returns are processed within 1–2 business days of receipt
- To start a return, email info@savijewelry.com
Exchanges
- Exchanges accepted within 45 days of your order date
- Item must be unworn and in original packaging
- Contact us at info@savijewelry.com with your order number to begin
- Replacement ships within 1–2 business days of receiving your return
Shipping
🇨🇦 Canada
- FREE Standard Shipping on all orders
- FREE Expedited Tracked Shipping on orders over $100
- Estimated delivery: 2–6 business days via Canada Post
🇺🇸 United States
- Flat rate: $6.99 | Estimated delivery: 2–8 business days | Includes tracking
- Please note: CUSMA duties or import taxes are prepaid.
Processing Time All orders processed within 1–2 business days. We ship Monday–Sunday, excluding holidays. Shipping time begins after processing.