Return & Exchanges

Returns & Exchanges

We want you to be completely happy with your Savi Jewelry purchase! If you need a different size or decide on another item, we're here to help.

You may return items within 39 days of your order date.
To start a return, please contact us at info@savijewelry.com for instructions.

Return Guidelines:

  • Jewelry must be unworn and returned in its original packaging

  • Shipping costs are non-refundable, unless the item is damaged or incorrect

  • All returns are processed within 1–2 business days

For any questions or concerns, feel free to reach out at info@savijewelry.com or call (506) 470-9297.

Shipping Information

🇨🇦 Canada Shipping

  • $2.99 Standard Shipping on all orders within Canada

  • FREE Expedited Tracked Shipping on orders over $100

  • Delivery via Canada Post Regular Mail: Estimated 2–6 business days

  • Local Pickup available at: 840 Mitchell Street

🇺🇸 U.S. Shipping

  • Flat rate: $8.99

  • Delivery time: 2–10 business days

  • Includes tracking

Processing Time:
All orders (and returns) are processed within 1–2 business days
We ship Monday to Sunday, excluding holidays.
Shipping time begins after your order has been processed.

Caring for 925 Sterling Silver & 14k Gold-Filled Jewelry

To keep your Savi Jewelry looking beautiful for years to come, here are some simple care tips for your 925 sterling silver and 14k gold-filled pieces:

Sterling Silver (925) Jewelry

  • Wear it often: Believe it or not, wearing your silver jewelry helps prevent tarnish. Natural skin oils keep it shiny.

  • Avoid chemicals: Remove your jewelry before swimming, showering, or using products like lotions, perfumes, and cleaning agents.

  • Polish regularly: Use a soft polishing cloth to gently remove tarnish and restore shine.

  • Store properly: Keep silver in an airtight bag or jewelry box to reduce exposure to air and moisture.

14k Gold-Filled Jewelry

  • Water-resistant,  Gold-filled jewelry is durable and can handle occasional exposure to water, but it’s best to remove it before swimming or showering.

  • Avoid harsh chemicals: Keep away from perfumes, lotions, and cleaning agents to preserve its luster.

  • Clean gently: Use a mild soap and warm water solution with a soft cloth. Dry completely before storing.

  • Store separately: To avoid scratches, store gold-filled items separately from other jewelry.

With proper care, your Savi Jewelry will stay radiant and ready to wear every day.
If you have any questions about cleaning or storing your pieces, feel free to contact us at info@savijewelry.com.